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PROVIDING AGENCIES THE ABILITY TO SERVICE MORE CUSTOMERS
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About Our CSR Outsourcing Services

Insurance Licenses Held in 
CALIFORNIA | MONTANA | NORTH CAROLINA | MICHIGAN | TEXAS | WISCONSIN

What Are You Looking For?

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SERVICES

At Virtual Insurance Service, our job is to make your business run smoother. Here are some ways we use modern technology to help your agency
 

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FAQ

Have a question about our service? Well you aren't the only one. Check out our Frequently Asked Questions page and see what questions are being asked. 
 

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ABOUT US

We have developed a virtual system that fits just about any insurance agency, broker, or company.

 

 

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CONTACT US

Call for a Professional Assistant that will improve your bottom line! We can help you with projects of any size. Learn more about how we can make your job easier!

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What We Do

We have developed a virtual system that fits just about any insurance agency, broker, or company. Our insurance agent services cover everything from initial client contacts and sales to management of your accounts and client database to projects of any size. 

About Us

Each of our employees are a licensed CA Property/Casualty Insurance Agent and experience ranges to up to 30 years in the industry. With our certified team in California, and our reliable team in India, we can assure you that we are able to handle any needs your insurance agency may require.

Frequently Asked Questions

Learn more about what we do and how we do it by reading our Frequently Asked Questions page. We have tried our hardest to answer our most frequently asked questions in an easy and understandable way. See how we can make your job easier and give us a call!

See What Our Clients Have To Say

Thank you for helping my client with his claim today, he felt well taken care of after his conversation with you. It thrills me to hear how a client felt assured after talking with you when I was out of the office today helping with a youth camp.

- Agent in Dallas, TX

The Virtual Insurance Service team is very knowledgeable in the insurance industry. They are always available when I have a question or an assignment. Virtual Insurance Service is a great asset to my business and due to their services, I can spend more time in the field.

- Agent in Sacramento, CA.

Submit a review on our Better Business Bureau page!

Virtual Insurance Service

The Benefits Of Outsourcing For A CSR Service

Running a commercial insurance agency can be a challenge. If you're struggling to manage your business and meet the needs of your clients, you may want to consider outsourcing your customer service needs to Virtual Insurance Service. We can provide you with the support you need.

We'll Ensure That Your Clients Are Taken Care Of

If you're overwhelmed with work, you might not be able to respond to calls and emails in a timely manner. Thankfully, the staff at Virtual Insurance Service will be able to take care of your customers on your behalf.

If your customers aren't helped in a timely manner, they could wind up feeling frustrated. If you don't have enough staffers to meet the needs of your customers, why not outsource some of that work to us? If you work with us, we'll provide employees that can handle your customer service needs.

Our Employees Understand The Insurance Industry

Unlike many other virtual assistant services, our company is specifically focused on the insurance industry. We work with a number of insurance companies, and all of our staffers know this industry very well.

If you entrust your clients to us, you'll know that they will be in excellent hands. Our assistants will feel like they're a part of your staff. They'll be able to answer any questions that your clients have, and they'll be well equipped to solve all sorts of problems. You'll also have the opportunity to train our assistants before they start working for you.

Outsourcing Work To Us Can Help You To Keep Your Expenses In Check

Hiring a new employee can be extremely expensive, especially if you have to hire someone on a full-time basis. Working with our outsourcing company is extremely affordable. You can expect to save between 40% to 50% on staffing and overhead costs.

Best of all, you won't have to invest in any equipment or technology to work with our assistants. As long as your insurance company has remote access technology and an internet connection, we'll be able to give you the support you need.

Your Customers Won't Experience An Interruption In Service

When our staffers are working for you, you'll feel like they're a part of your company. Even though they'll be working remotely, your clients won't experience any interruption in service when they work with one of your assistants. In fact, they'll probably assume that they're speaking with someone in your office.

Working with Virtual Insurance Service won't cause any issues for your clients. Because they'll get help quickly, they'll actually have a more positive experience overall. If you have a limited number of staffers, and you want to keep your clients happy, you should look into outsourcing your customer service needs to our assistants. They'll provide phenomenal support on your behalf.

Insurance customer service representative outsourcing may be exactly what your insurance company needs. Take the time to contact Virtual Insurance Service. Let us know what your needs are. We'll connect you with assistants that can deliver everything you're looking for.

Virtual Insurance Service, LLC, Insurance Services, Visalia, CA